Reitmans

F. A. Q. Important Shipping Update We are temporarily shipping your order via Purolator to maintain smooth and timely deliveries during the Canada Post labor disruption. For more on the labour disruption click here.

Why have you changed shipping from Canada Post to Purolator? We have temporarily transitioned to Purolator for order shipments to maintain smooth and timely deliveries in anticipation of a potential labor disruption at Canada Post.

Will you switch back to Canada Post? Yes, we plan to switch back once we are confident there will be no further disruptions to Canada Post services or once the labor disruption has ended. We will keep you updated with any changes.

How does the switch to Purolator affect my order? With the switch to Purolator, your order will still arrive within the usual 3-7 business day delivery window. PO Box addresses: Purolator cannot deliver to PO Boxes or community mailboxes.

Please provide a physical street address for your order. Remote/Rural Areas: Purolator may not deliver to select remote and rural areas. Need help confirming delivery to your area? Visit the Purolator.

com to contact them directly for assistance in confirming delivery availability in your area. How will I track my package with Purolator? You can track your package the same way you do today. The only difference is that the tracking link you receive will direct you to Purolator's system instead of Canada Post.

For more details on tracking your order, please visit our "How can I track the status of my order? " Will the shipping cost change now that you’re using Purolator? No, shipping costs will remain the same.

What happens if I need to return an item I purchased online? Mail-in returns have resumed with Canada Post! You can return your online purchase either by mail or in-store, following the details below.

Extended Return Window for Purchases Made During the Canada Post Full Strike Online purchases made between August 26th and October 9th 2025, that couldn’t be mailed b...